Terms and Conditions
It is important that you are absolutely happy with, and fully understand, everything written below before joining us. As a product of today’s litigious society we have to produce a big legal document to make sure that you fully understand what you are letting yourselves in for.
All applications are made to “Around Good People” (trading as AGP)”, herein after referred to as “AGP, We or Us”. You are referred to as “The Participant or you”.
All persons applying are bound by the conditions of contract. By signing the application form you are indicating your wish to join the specified project subject to the following terms and conditions.
The Participant is required to complete the application form and submit it together with a deposit of USD 375 to secure your placement. This is non-refundable unless AGP is unable to offer The Participant a place or The Participant cancels within 7 days, otherwise the sum will form part payment of the full cost.
The Participant accepts that written information supplied is provided in good faith and based on the knowledge and information available prior to publication of the written material and sometimes months prior to the date of departure. AGP will confirm acceptance and confirm your booking on a project within 7 days unless there are any aspects of your application that will require further investigation (if The Participant is not accepted for your desired project then AGP will offer The Participant a possible alternative or immediately refund the deposit that The Participant has paid).
The final balance of the project is then due 3 months before the intended departure date. Should this not be received AGP reserves the right to regard the booking as cancelled by The Participant.
The Participant’s acceptance onto a project is on the understanding that you realise that living and working lesser economically developed countries can at times be uncomfortable. The Participant accepts that services and facilities that they are used to at home may not be available overseas. Running water, electricity and other home comforts cannot be guaranteed and where available will often fail.
AGP will endeavour to ensure that your living accommodation is of a reasonable condition by local standards, and The Participant accepts that it is impossible for AGP to guarantee this accommodation will be up to the standards you are used to at home.
AGP asks The Participant to approach their time overseas with an open mind and good humour.
Once a booking has been confirmed, AGP guarantees not to surcharge on the price of the project. However, such guarantee does not cover visa, airfare, Nepal or foreign taxes or local operator costs which are beyond the control of AGP.
AGP reserves the right to make alterations to a project without notice.
The decision of the accompanying Project Coordinator as the Project Leader will be final on all matters relating to the organisation, progress, safety, and well-being of the project, and the Participant must comply with all reasonable requests of the Project Leader. On all clinical matters at the placement projects, the decision of the Clinical Supervisor is final and binding.
A booking is accepted on the strict understanding by the Participant that the laws, customs, foreign exchange and drug regulations of all countries visited will be fully complied with. A Participant found violating such laws and regulations or otherwise interfering with the well-being of the group or project may be required by the Expedition Leader to leave the trip without recourse.
The Participant agrees to abide by the terms and conditions of all carriers concerned with the project. All travel and other arrangements are made by AGP as agent for the Participant only and on the express condition that AGP is not liable for the default or negligence or for any loss, damage or injury, or any breach of contract caused by any person or company with whom such arrangements are made.
AGP will not accept any responsibility for any illness, accident or loss, weather conditions, fire, civil or military disturbance, criminal activity, industrial action, mechanical breakdown, quarantine, border closures, government intervention or force majeure. Although such circumstances are beyond the control of AGP, We shall make every effort to provide prompt assistance if you are in difficulty. Should it become necessary to abandon a project because of such an event AGP will be entitled to retain such monies received necessary to cover costs incurred. We exclude any liability for all representations other than fraudulent.
We cannot accept liability for the performance of services provided by airlines. We hold no responsibility for flights that you arrange.
The Participant is advised that in the countries where we operate there is no free health service. We cannot be responsible for your personal safety and health.
The Participant must ensure that you are medically fit and able to embark on their chosen project. The Participant agrees to disclose any significant previous or pre-existing medical conditions. Previous or pre-existing medications may not result in The Participant being denied a place but We reserve the right at any time to require The Participant to produce a Doctor’s certificate of fitness to participate in the project.
The Participant must consult their GP or health center when seeking up-to-date advice on vaccinations and on which course of anti-malarial tablets you should be taking.
AGP will suggest advice on health requirements for the country the Participant is travelling to, but AGP accepts no liability for any inaccuracies in the advice suggested. The Participant should seek proper and up to date advice from their GP or suitably qualified medical practitioner about the precautions and any inoculations needed for travel to your project destination.
Where necessary, The Participant is responsible for showing proof of vaccinations, for example a certificate of Vaccination against any communicable disease that the participant has received.
The Participant accepts it is compulsory to obtain travel insurance to cover personal accident, medical and hospital expenses and repatriation. This must covers cancellation, curtailment, repatriation, legal expenses, medical and emergency travel, personal accident, personal liability, rescue and assistance, hijack and travel delay. The suggested minimum cover is USD2,000,000 which should extend the planned length of your stay with AGP by two weeks. The Participant acknowledges that although AGP have said this is the minimal level, it still may not be adequate.
AGP accepts no responsibility for the loss of personal property, and insurance to cover loss of personal property by theft or accident is also recommended. The Participant is informed that full vehicle insurance is not necessarily available for all countries enroute of projects, and that local vehicle insurance is of limited value.
The Participant agrees to indemnify AGP in respect of any accident, personal injury, loss of life or damage to property sustained by the Participant during the course of the project.
The Participant accepts that all projects involve an element of personal risk and are of a potentially hazardous nature and that neither AGP nor its agents can be held liable for any inconvenience, injury, damage to property or loss of life caused. The Participant accepts responsibility for all risks involved. The Participant is also advised to keep themselves informed of current Foreign Office travel advice in respect of countries to which they are travelling. If the Participant is married or has dependents, insurance to cover these responsibilities is strongly advised.
PASSPORT, VISAS AND TRAVEL DOCUMENTS
Each participant must have an international passport, valid for at least six months after the end of the programme. Where a visa is necessary, AGP will provide the visa application forms, where necessary, a letter of invitation and advice on filling the forms in. Please note that all visas are entirely at the discretion of the embassy. For example, delays may be cause if you have not provided enough information. We are not responsible for the issue of visas. The Participant is responsible for ensuring that their passports, visas and any other travel documents are valid for the duration of the project.
However, we strongly recommend the participants to go for on arrival visa, which is hassle free and easily available at the international airport or certain land customs border points between India and Nepal.
CANCELLATIONS, AMENDMENTS AND REFUND POLICY
The Participant’s contract with AGP will begin from the date that your Approval Letter is issued and sent electronically accompanied by the invoice for the signed up placement. The applicant is liable to pay the registration fee just in case the processes is abandoned after the issuance of the Approval Letter and the invoice for the placement fee.
The Participant acknowledges that payment for the project is an intrinsic part of the project’s income and contributes to the overall costs of equipment, donation to project costs, staff administration etc. and that AGP will have incurred the largest part of its costs before the actual date of departure.
Therefore, if the Participant cancels:
3 months or more before the departure date the deposit will be forfeit
2-3 months before the departure date 25% of project cost will be forfeit
1-2 months before the departure date 75% of project cost will be forfeit
Less than one month before the departure date (or a no show) 100% of the project cost will be forfeit.
A full refund of the deposit will be made if the Participant cancels up to 7 days from receipt of the deposit.
Any amendment of a booking must be put in writing and sent to the office. Alteration of a booking may incur a nominal transfer fee of no more than USD50.
AGP requires the Participant to put a cancellation in writing. The client can then transfer the deposit to any other project pending availability within 12 months of the original booked tour departure date minus the £50 transfer fee.
In the unlikely event of AGP cancelling a project, all monies paid out will be refunded in full. This will be the full extent of AGP’s liability.
If the Participant joins after the designated arrival date or leaves before the specified departure date, no refund will be made. No refund will be made in respect of any part of the project that is not used or undertaken. Participants are advised to arrange travel insurance on booking in order to provide cover for these charges in the event of cancellation or delay.
When cancellations occur as a result of circumstances which are beyond the reasonable control of either party then the loss lies where it falls.
Acceptance of a place by the participant binds the participant to the rules and procedures which AGP operates on its programmes, and the participant agrees to abide by the instructions of the country director/project staff representing AGP. Any illegal act or inappropriate behaviour by an individual, that in the opinion of the programme staff is detrimental to the safety and welfare of the programme, may result in the participant being asked to withdraw from the programme, without the right to a refund.
AGP operates a strictly no drugs policy on overseas programmes. AGP retains the right to remove any participant from a programme if it deems that there is ‘sufficient suspicion’ that a participant has been involved with drugs during the programme. AGP does not have to prove such an act has occurred.
With regard to any complaint or claim the Participant agrees
- a) To ensure that at the earliest possible opportunity any perceived failure in the performance or improper performance of the contract whether by AGP or its suppliers is communicated to the project leader or supplier so that the concerns can be addressed
- b) With regard to any perceived unresolved serious complaint to provide written details to the project leader
- c) In the event of a claim for compensation the Participant agrees that any such claim must be detailed in writing and be received by AGP at its Head Office within 90 days of the project completion date, or within 30 days of the clients return to their home country, whichever is soonest.
CREDIT CARD PAYMENTS
AGP does not accept credit and debit card payments due to the safety and security issues with the banks based in Nepal. Also, since our prices are very reasonable and no hidden costs are levied, due to the large fees charged by the credit card companies, we recommend that the Participant pays their final balance by bank transfer, online banking or debit card where no fees shall be levied by AGP.
The participant agrees that AGP may hold and use personal data about the participant including
sensitive personal data relating to the participant’s physical and mental health and that AGP may when appropriate share this information with medical advisers, insurers and persons involved in the operation of programmes. AGP will use such information in accordance with data protection law.
LIMITATION OF LIABILITY
Nothing in these terms and conditions shall limit or exclude liability for death or personal injury as a result of AGP’s negligence or any other liability which cannot be lawfully limited or excluded.
Subject to the above clause, the participant agrees that AGP shall have no liability to you, other than expressly set out in these terms and conditions, for any loss or damage suffered or costs incurred, including travel or accommodation costs, and any indirect or consequential loss, arising under or in connection with your booking and participation in AGP ’s activities. You understand that your statutory rights shall not be affected.
The participant understands and accepts these terms and conditions and understands that they cannot be changed.
This agreement is governed by the law of England and any dispute relating to it will be subject to the exclusive jurisdiction of the English courts.
Around Good People trading as AGP, hereinafter referred to as “AGP”, is the owner of this website and all contents contained herein. By accessing and using this site, you agree to the terms and conditions shown here. If any of these terms are found to be invalid or void, the validity and the enforceability of the remaining terms shall in no way be affected or impaired thereby. If you do not agree with the conditions in this legal notice, do not use this website.
General: This site’s content is controlled by Around Good People as AGP (AGP) from its
office(s) within Nepal. AGP makes no representation that information or materials available on this site, or on other sites linked to this site are appropriate or available for use in other locations, and access to them from locations where their contents are illegal is prohibited. If you choose to access this site from other locations you do so of your own initiative and you are solely responsible for compliance with applicable local laws. Information on this site may contain inaccuracies or typographical errors, and AGP may at any time revise its contents. Furthermore, AGP may revise the terms and conditions contained on this page, and therefore you should periodically visit this page to determine the then-current terms governing the use of the site and of the information and materials presented there.
Other sites This site may contain links to sites owned by third parties. However, such linking is for the convenience of the visitors and AGP assumes no responsibility for the contents, information accuracy or privacy compliance of the sites concerned. The fact that AGP has provided a link to such sites is not to be interpreted as an endorsement of, or acceptance of responsibility for, their contents. The content of the third party websites has been supplied by, and is the sole responsibility of, those third parties. You shall remain solely responsible for protecting yourself from viruses and other destructive elements that may be present on those sites.
Trademarks and Copyright Product names and company names referenced may be either trademarks or registered trademarks of their respective companies. You may not copy, modify, republish or distribute these materials or post them on any network computer or broadcast them in any media without the express written permission of AGP. For materials bearing the copyright notice of a party other than AGP, you are responsible for obtaining the permission of the copyright owner before making any use of such materials. Unauthorised use or distribution of any material from this site may be subject to civil as well as criminal sanctions under the applicable laws.
Restrictions on use You may not post to or from this site any illegal, threatening, obscene, pornographic, harassing, defamatory, libellous or scandalous materials, or any other materials that could result in civil or criminal liability.
Limitation of liability In no event shall AGP or its partners or suppliers be liable for any damages whatsoever including but not limited to direct, indirect, special, incidental or consequential damages, or damages for business interruption or loss of business profits or data, resulting from access to this site or any sites linked to this site, or from use of information or materials presented on such sites.
Disclaimer of warranty Information or materials on this site, or on any sites linked to this site, are provided “as is”. AGP does not warrant or make any representations regarding the validity, accuracy, completeness or reliability of such information or materials, or of the results of using the same. To the fullest extent possible under applicable law, AGP disclaims all warranties of any kind either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. If any provision of this disclaimer is held to be invalid under applicable law, the remaining provisions shall nevertheless remain in full force and effect.